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Solved: Premiere Pro CC crashes on startup - Adobe Support Community - .Solved: Premiere Pro CC won't launch - Adobe Support Community -
Premiere Pro is installed on my Dell laptop Windows Recently, it has nearly stopped launching. When I launch I always make sure that a. I am logged into CC and b no other applications are running. None of these has worked. Is this operator error? Some things to do, and more information needed for someone to help It was opening, then not opening.
Once it opened, then closed when tried exporting, and then wouldn't open again. I tried uninstalling and reinstalling but no improvement. For me, what finally worked was when I opened Task manger and saw the Premiere Pro process was still running. I ended just that one process, closed Task manger and tried again- voila, Premiere Pro came right up. It's not a fix, but it's a suitable work around for now.
Hope this helps I just had to make an account to this site just so I could like and reply to this comment. Thank you so much doing this completely fixed the problem.
I got same issue after I reset windows 10, and installed the Adobe Premier, ver Many time unstalled and installed, didn't work. Then via creative cloud I installed Adobe premier is opened.
So, after windows 10 reset installing adobe premier freshly, will not open and will not throw any error. Same issue! Running Windows Adobe hasn't done crap about it.
Why do I pay them so much each year? I have the same issue. I am using it on a new machine that was issued to me a Dell Windows 10 bit machine and have Premiere Pro version When I open it, either from Creative Cloud or the shortcut icon, it starts to open but it gets hung up.
There is a message that says "Loading ImporterQuickTime. It gets hung up for at least 10 minutes before I kill the program via Task Manager. Any idea what is going on? I have the exact same problem with Quicktimeloader loading indefinately. I havent been able to find a solution anywhere else. Glad to know I'm not entirely alone in this! In the Task Manager, it says "Not Responding" and will never load. It looks like I will have to uninstall Premiere Pro and load a previous version as PP is having issues.
So, please Adobe Dev Team: fix it! I was editing fine, then Premiere crashed last night. Tried openning it today and nothing is happening. My other Adobe programs are working fine but nothing when I attempt to open Premiere. Can't find a fix. Omg so annoyed with Adobe. So, so, so, sick and tired of the glitches, the daily updates that do nothing for the customer but install another bloat wear, the fonts that never work, and now this.
My company pays you thousands of dollars per year. This PP "won't launch" or "crashes on launch" ongoing error is possibly the most bush-league, unprofessional responses of a company your size I've personally ever seen. Each time you "escalated it" to a more advanced technician. You couldn't even get it to work taking complete control of my device - 3 different times - and now I read all these users having to downgrade their versions, jump through some hoops, then reinstall.
This is utter nonsense. What planet are you on? For the record, now Photoshop won't launch either. Gets hung-up on the launch screen as the plug-ins are loading. If my company can find ANY decent alternative, we're done with Adobe. The undeniable fact that you're releasing these new versions without vetting them against something as commonplace as a Windows 10 update is preposterous beyond description.
I'm having to use an old, old version of Premiere on a MacBook Pro just to edit a simple video. There are many many different configurations of equipment and it is unreasonable to expect adobe to be able to test every possible configuration. Although we do see adobe employees participating here, most of us are just users who are here to help. And it's not just about being altruistic, monitoring this forum has made me a better editor, prepared to react to problems that may arise.
If you want to try and troubleshoot your problems, post back and maybe we can help. If you'd like to send me a direct message by clicking on my user name at the top of this post, maybe we could have a conversation about how to proceed. Thank you for your thoughtful reply.
In fact, we use many of Adobe's products on a daily basis, so we need them to work. The timeliness of producing training content is crucial in my job role. I understand there are many configurations of system, but as I said in my original post.
ADOBE has remotely connected to my computer three times, each time with a "more skilled" technician than the previous one. I've done everything Adobe has suggested, including creating a New User, removing my company's virus protection and turning off our Firewall a huge violation of company policy , and nothing has worked.
And Adobe is not offering any answers. I'm not using some highly customized or configured device: it's a Dell laptop running Windows Our frustration is that PP was working fine until the last group of upgrades. Adobe should be responsible for troubleshooting this issue for paying customers, not saying to us, "Sorry, we don't know what's wrong. I certainly did not intend offense in my previous post, but rather to express frustration at the lack of vendor support for their own product.
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I have tried different ways to launch Premiere: double click the. Crash, Error or problem, Performance. Preview file. Follow Report. Community Guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more. All forum topics Previous Topic Next Topic. Jump to latest reply. John T Smith. Thank you, this worked for me as well! This has fixed my issue. Thank you! Loic Leung. I have the same issue too! In Response To riadh In short.. I have the exact same issue please let me know if anyone finds out how to fix this. In Response To defaultjlzpxtvg. Please fix that in the next update Adobe! In Response To jjt
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